Copp OakCopp Oak asked ChatGPT and Gemini the same 12 questions a homeowner in Augusta, GA, might ask about electrical work: who is best, who to call in an emergency, what it costs, who can come this week, and eight more. Each question went to each assistant once, in a fresh chat, between October 20 and October 27, 2026. The 24 answers named 19 different businesses.Sources: https://doi.org/10.5281/zenodo.23745742 (retrieved 2026-10-31)
The 5 businesses named most
| # | Business | Answers naming it (of 24) | ChatGPT (of 12) | Gemini (of 12) | Listed first |
|---|---|---|---|---|---|
| 1 | Mr. Electric of Augusta | 18 | 11 | 7 | 3 |
| 2 | Mister Sparky of Augusta | 16 | 6 | 10 | 8 |
| 3 | A W Electric LLC | 15 | 10 | 5 | 2 |
| 4 | Voltz Electrical Service | 12 | 4 | 8 | 1 |
| 5 | Watt's the Problem? | 8 | 4 | 4 | 7 |
Both assistants named Mr. Electric of Augusta and Mister Sparky of Augusta in at least half of their 12 answers each. Mister Sparky of Augusta was listed first most often among them: 8 of 24 answers.Sources: https://doi.org/10.5281/zenodo.23745742 (retrieved 2026-10-31)
Did the answers offer a way to book?
3 of 24 answers offered a booking path or named a connector (ChatGPT 1 of 12, Gemini 2 of 12). The other 21 offered neither a booking path nor a connector. Across the full study, 79.1% of sampled ChatGPT/Gemini answers offered neither a booking path nor a connector.Sources: https://doi.org/10.5281/zenodo.23745742 (retrieved 2026-10-31)